DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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2,177 Reviews

6444 West Main Street, Houma, Louisiana 70360

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4.6

2,177 Reviews

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SALES VISIT - NEW

Best experience These guys went above and beyond to make sure I was taken care of!! Clayton was very comforting to talk to. Thanks everyone for all of your help! These guys went above and beyond to make sure I was taken care of!! Clayton was very comforting to talk to. Thanks everyone for all of your help! More

Jul 03, 2017 -

SALES VISIT - NEW

Great experience From the time I walked through the door I was greeted with professionalism from the salesman to financing! This dealership is a 5 star operation hands From the time I walked through the door I was greeted with professionalism from the salesman to financing! This dealership is a 5 star operation hands down! More

Jul 03, 2017 -

SALES VISIT - NEW

Amazing customer service worth the 5 stars +more! Kip Butcher was a wonderful car sales person. He meant every expectation we had. I love my new vehicle. He made sure it was a perfect match for us. A+ Kip Butcher was a wonderful car sales person. He meant every expectation we had. I love my new vehicle. He made sure it was a perfect match for us. A+++ service for sure. Will recommend friends and family to go to him. More

Jul 03, 2017 -

SALES VISIT - USED

Hummer Owners! Mr. Clayton was an awesome salesman (also very patient). He worked with us and got the deal we wanted. We LOVE our Hummer H3! We will definitely purch Mr. Clayton was an awesome salesman (also very patient). He worked with us and got the deal we wanted. We LOVE our Hummer H3! We will definitely purchase all future vehicles from here. Awesome service in other areas as well. More

Jul 03, 2017 -

SALES VISIT - USED

My Brown Toy When I saw the truck of my dreams on the lot I couldn't wait to start my purchase process. They made it easy and worked with me until all the figures When I saw the truck of my dreams on the lot I couldn't wait to start my purchase process. They made it easy and worked with me until all the figures worked out for my monthly note. It was a very easy transaction. Clayton was very friendly and eager to assist me. The only thing I would liked differently would be a more comfortable waiting area in both facilities and maybe some popcorn and been offered a free drink (cola or water). But overall my experience was good.. More

Jul 03, 2017 -

SALES VISIT - NEW

Beware of financing During my process of purchasing my Buick Encore, the sales department was excellent. I cannot say the same for the finance department. I have been w During my process of purchasing my Buick Encore, the sales department was excellent. I cannot say the same for the finance department. I have been waiting for a refund on my GAP insurance from my previous vehicle. Unknown and not explained to me, Barker Buick GMC used that refund as part of my down payment on my new vehicle. The only reason I now know this was done, is because I called the GAP insurance company to check on my refund. I truly wonder how many people this has been done to and they are never aware of this. More

SALES VISIT - NEW

So, glad for a website like this! Now everyone's customer experience can be exposed! Let me start by saying I use to work in Customer Service for 7 years and never experienced such bad customer service that experience can be exposed! Let me start by saying I use to work in Customer Service for 7 years and never experienced such bad customer service that I did at this dealership. I went test drive a new car. I told the sales guy if we can get the number right, than maybe I would buy it! I did have a little negative equity from my trade in. Right away they wanted to appraise my trade in. Remember, my trade is mine still and not theirs. Immediately came back with a very large number below bluebook. I did not agree and the finance manager said, let me take a look at your trade. I walk with him outside and never once did he say hello and and shake my hand. He immediately started pulling on the back of my vehicle.(remember the truck is still mine, very rude). Too make a long story short! We went back in and they acted like I was just going to get the deal they wanted to give me.(which was the biggest joke) Then, the next step was to go into my credit and tell me what they can do! I know my credit (check it often) is good and was fed up at that point. I told them to call me later and let me know! Never received one phone call. So, I went to a another dealership, where they offered me the same car next level up for alot less(I mean alot less). Customer Service is the biggest thing in Sales. The customer is always right and you should try to do what you can for the customer. Never make the customer feel like you are asking for the world. And trust me, I was not being unreasonable. I know Houma is a small town, but you should not have to know the sales guys or finance managers to be treated with excellent service. Needless to say, I got my new vehicle and great customer service from another dealer. Would not recommend this dealership to anyone who has a trade or does not already know the finance manager. More