Passport Seva Fee Payment Queries (2024)

Q1: What is the fee for applying for a passport?
A: To know the fee details for ordinary passports, please click the "Fee Calculator" link on the Home page. No fee is required for Diplomatic/Official passports.
Q2: How can I make the payment? What are the accepted methods of payment?
A: Online Payment has been made mandatory for booking appointments at all PSKs/ POPSKs.
Online Payment can be made using any one of the following modes:
  • Credit/ Debit Card (MasterCard and Visa)
  • Internet Banking (State Bank of India(SBI) and Other Banks)
  • SBI Wallet Payment
Note:Applicants applying under Tatkaal need to pay, only the fee as applicable under Normal Category while making Online Payment. The balanced Tatkaal fee applicable should be payable in "Cash" at Passport Seva Kendra/ Passport Office, once application under 'Tatkaal' category is accepted.
PSK
Applicants visit Passport Seva Kendra without appointment as Walk-in can pay in cash.
Q3: How much do I have to pay for Police Clearance Certificate (PCC)?
A: The fee to be paid for Police Clearance Certificate (PCC) is Rs.500/-.
Q4: What is the fee to be paid for Background Verification for GEP?
A: The fee to be paid for Background Verification for GEP is Rs.500/-.
Q5: Can I transfer my paid fee from one Application Reference Number (ARN) to another ARN?
A: The fee once paid cannot be transferred from one ARN to another ARN.
Q6: What if I do not have a SBI Bank account?
A: If you are not a SBI Bank account holder, you can continue to make payment online using either the Credit/Debit Card of other banks.
Q7: What if multiple payments are done for making passport fee payments?
A: Refund of excess payment will be made by the concerned RPO.
Q8: What is the validity of fee?
A: Payment will be valid for one year from the date payment has been made. If you have booked appointment then the validity of fee will be one year from first appointment date.
Q9: Should I carry the online Application (ARN) receipt while visiting to PSK/ POPSK at the time of appointment?
A: No. Carrying printout of Application Receipt is no longer required. An SMS with your appointment details is also accepted as proof of appointment during your visit to Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK)/ Passport Office (PO).
Note: If you want to print the Application receipt click the "Print Application Receipt" link containing Application Reference Number (ARN)/Appointment Number.
Online Payment
Q10: Which payment gateway is used for Online Payment?
A: SBI gateway is being used for Online Payment.
Q11: If online payment has been made but appointment has not been booked?
A: Appointment can be booked by clicking the "Schedule Appointment link after successful fee payment. You can check fee payment status by using the link "Track Payment Status".
Q12: How can I use online payment option while booking appointment for Tatkal passport?
A: If you are applying under Tatkaal, you need to pay only the fee as applicable under Normal Category while making Online Payment. The balance fee as applicable for Tatkaal will be payable in "Cash" at Passport Seva Kendra, once Tatkaal application is accepted by Passport Officials.
Note: Please refer to the "Fee calculator" link on the Passport Seva website to know the fee applicable to you.
Q13: Can I change the scheduled date of appointment once the payment is done through online?
A: Once an appointment at Passport Seva Kendra is confirmed, it can be rescheduled only two times within a year of the first appointment date. For Tatkaal appointments with effective from 01st April, 2023 only one reschedule of appointment will be allowed within a year of the first appointment date. For Police Clearance Certificate (PCC), only single appointment will be allowed within a year of the first appointment date.
Q14: How much charge/amount do I need to pay while paying through e-Mode payment option?
A: For Debit/Credit cards, bank will charge 1.5%+service tax. Any change in the charges will be notified accordingly. However, there are no charges levied for using SBI internet banking. All relevant charges are available on the payment screen.
Q15: What if I get an error after reaching payment gateway?
A: In this case bank website may be down, so please try after sometime.
Q15a: What should I do if amount is deducted but PSP Portal displays the Payment Status as "Pending"?
A: You may reconfirm the payment status on the next working day using the "Track Payment Status" link on the "Applicant Home" screen. Post payment confirmation, you can proceed with appointment booking using the "Schedule Appointment" link on the "Applicant Home" screen.
Q15b: What should I do if amount is deducted from my Net Banking Account/ Credit Card/ Debit Card but PSP Portal displays the Payment Status as "Failed"?
A: In case the payment status is "Failed" and the amount gets deducted, the deducted amount will be refunded by SBI to applicant's BANK within seven working days. Thereafter, the applicant need to follow up with their BANK for amount to be credited into his/her account.
If the amount is not refunded please send an e-mail to the Service/ Helpdesk Id: customercare.00691@sbi.co.in or call at Service/ Helpdesk Phone No.: 011-41561114 (between 10:00 AM and 5:00 PM) providing the relevant details such as Application Reference Number, Transaction Id, Payment Amount and Transaction Date.
Q16: How do I make Credit/Debit Card, internet banking payment for Passport Seva Project?
A: SBI Payment Gateway (For VISA and MASTERCARD credit/debit cards), direct debit option (Internet Banking) of SBI are available to pay fee online for passport.
Q17: How does SBI internet banking work?
A: When you choose to make a payment through the Net Banking option, the payment gateway is directed to the State Bank of India (SBI) Net Banking page, where you need to enter your Net Banking ID and Password to complete the transaction.
Challan Payment
Q18: Which bank will do support for challan payment?
A: Challan payment can be deposited only at State Bank of India branches.
Q19: How much charge should I need to pay while paying passport fee through Challan payment option?
A: No bank charges will be payable if you are paying fee through challan mode.
Q20: When I can deposit the passport fee at SBI branch by using the challan?
A: You should deposit the passport fees (in cash) at the nearest SBI Branch after, minimum 3 hours of generating challan.
Q21: What is the time period of depositing the fee at SBI branch?
A: Payment after the challan expiry date (85 days from the generation of challan) will be rejected by the Bank.
Q22: When I can book the appointment after making the payment through challan?
A: First, you check the confirmation on the fees part by using the button "Track Payment Status" after minimum of 2 working days of depositing the fees at SBI Branch. If it shows "Success" then Book an appointment by clicking the "Schedule Appointment" link.
Note: In case Payment Status is not changed within two working days, check with the respective bank branch for verification. You may also report the same to SBI by sending an e-mail to the Service/Helpdesk Id: customercare.00691@sbi.co.in or by calling at Service/Helpdesk Phone No.: 011-41561114 (between 10:00 AM and 5:00 PM) providing the relevant details such as Application Reference Number, Payment Amount and Challan Deposit Date.
Q23: Should I carry the fee receipt (citizen copy) of challan while visiting PSK/ POPSK at the time of appointment?
A: Yes, you will be required to carry fee receipt along with all necessary documents.
Passport Seva Fee Payment Queries (2024)

FAQs

How do I write a check for passport fees? ›

DO: Make check payable to the order of "U.S. Department of State" exactly without any abbreviations. DO: Write a check that has a pre-printed name and physical address on it. DO NOT: abbreviate "Department" to "Dept" or any other abbreviation or shorthand.

How can I contact the passport office in India? ›

Call Centre support. For any information and suggestions on Passport services, please call at 1800-258-1800 (Toll Free) or write to us through accessing the "Feedback" link on the Home Page. National Call Centre Timings: Citizen Service Executive Support: 8 AM to 10 PM.

How do I send an email to the passport office? ›

The Chief Passport Officer supervises the Public Grievance Cell in the CPV. All grievances and feedback received over telephone, post, and e-mail are dealt with in this department. An email can be sent to passport.pg@mea.gov.in to directly contact this cell.

How do I pay my passport fee to the state department? ›

To pay for the application and special services such as expediting your application: Submit a check (personal, certified, cashier's, traveler's) or money order payable to "U.S. Department of State"

Can I write a personal check to pay for my passport? ›

Pay using a personal check or money order and make it payable to the U.S. Department of State. Do not send cash. Add $60 to your application fee if you want expedited service. Add $19.53 to your application fee if you want us to ship your completed passport in 1-2 days after we issue it.

Can I write one check for multiple passport fees? ›

Passport fees are payable to the US Department of State by check or money order ONLY. You will need to have separate checks for each passport application.

How do I email the passport office in India? ›

Passport Enquiry Details
LocationTelephone NumberE-mail ID
New Delhi011-26166292; 011-26165870rpo.delhi@mea.gov.in
Ghaziabad0120-2700320rpo.ghaziabad@mea.gov.in
Guwahati0361-2302607, 0361-2300101rpo.guwahati@mea.gov.in
Hyderabad91-40-27715333,91-40-27715115rpo.hyderabad@mea.gov.in
30 more rows

Can we go directly to passport office without appointment in India? ›

Only emergency/medical cases and preapproved categories may visit Passport Seva Kendra without appointment. Service will be provided at the discretion of Passport Seva Kendra in-charge/Passport Officer.

How do I complain about my passport application in India? ›

Grievance/Feedback. If you have already applied for Passport or related services, please click here or call on 1800-258-1800 to check the status of your application.

Can I send an email to RPO? ›

While visiting Regional Passport Office, applicants are requested to carry all relevant documents. In case any documents have been submitted at later stage, proof of submitting the same should also be furnished. For any query, kindly write to us at rpo.delhi@mea.gov.in.

Is it OK to email my passport? ›

It is generally not recommended to email a photo of your passport, as it can potentially put your personal information at risk. Email is not a secure form of communication and can be intercepted by hackers or other malicious individuals.

How can I book an appointment for a passport enquiry in India? ›

Applicants book their passport appointment online on the Passport Seva Online Portal. The system will automatically select the day and hour the applicant must show up for an appointment. To book the appointments, applicants must pay a service charge online at http://www.passportindia.gov.in.

Can I pay a passport fee with a credit card? ›

Processing and passport photo fees must be paid to the Clerk-Recorder Department with any form of payment—check, cash or credit/debit card. (certified copy of birth, citizenship or naturalization certificate, expired passport, etc.)

Where to pay passport fee online? ›

  • Bayad Center Online.
  • Coins.ph.
  • GCASH.
  • J6W / Posible.net.
  • Paymaya.
  • Touchpay.

Can I pay U.S. passport fee online? ›

You can pay the $130 fee by electronic check/transfer, credit/debit card, PayPal, or Amazon Pay on Pay.gov. This amount cannot be altered. You must pay the fee in U.S. dollars. Q: Do I need special software or computer equipment to pay for my U.S. passport via Pay.gov?

How to fill out a check for passport renewal reddit? ›

When writing the check for the passport renewal, do you have to put your name even if it's already on the check? no if it's already on the check you do not, just needs your DoB. When you're writing a check for passport renewal, your name should already be printed on the check as the account holder.

What kind of envelope to mail passport renewal? ›

Use an envelope large enough to fit the application without folding it. TIP: Pay for Priority Mail Express® or Priority Mail® service and get free envelopes that are large enough to hold your application. Order easily online: Priority Mail Express Flat Rate Envelope or Priority Mail Flat Rate Envelope.

How do you write 130 on a check? ›

130 in words is written as One Hundred Thirty.

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