MetroPCS is now Metro by T-Mobile | T-Mobile (2024)

NEWS

September 24, 2018

New all-unlimited rate plans featuring Amazon Prime and Google One

What’s the news: MetroPCS is becoming Metro by T-Mobile and introducing two new all-unlimited rate plans with tiers that include the many benefits of Amazon Prime and Google One.

Why it matters: The prepaid category suffers from outdated perceptions, and as a result, millions of wireless customers overpay Verizon and AT&T for wireless service because they’re not aware things have changed.

Who it’s for: All the wireless customers – and there’s lots of them – who think prepaid is synonymous with limited coverage, cheap flip phones or bad credit. Those days are gone at Metro by T-Mobile.

Bellevue, Washington – September 24, 2018 – It’s time to rethink wireless. Introducing Metro by T-Mobile (NASDAQ: TMUS) – a new brand and new mission to give value-conscious consumers a trade-off free wireless experience. Metro by T-Mobile launches next month with new all-unlimited plans, including a tier that features Amazon Prime, making it the only U.S. prepaid wireless brand to include all the shopping and entertainment benefits of Prime…and, the first and only wireless brand to include Google One, a subscription with expanded cloud storage and mobile backup. And because Metro by T-Mobile is T-Mobile, you get the latest and greatest Android and iOS smartphones on the same advanced network that covers 99%1 of the population. Whether you pay at the beginning or end of your billing cycle doesn’t matter. It’s the value of the service and the network that matter most.

T-Mobile US CEO John Legere posted a video blog sharing the news:

MetroPCS is now Metro by T-Mobile | T-Mobile (1)

John Legere Unveils the New Metro by T-Mobile

“The number of Metro customers has doubled in the past five years for a reason… it is hands-down the best value and best experience in the prepaid category,” said Legere. “But that’s not enough for us! It drives me crazy that literally millions of hard-working people are struggling to get by yet feel stuck with AT&T and Verizon because they think prepaid wireless is subpar. That’s outdated thinking! Metro by T-Mobile customers aren’t making a compromise, they’re REFUSING to make a compromise.”

In the past, being a prepaid customer meant subpar devices, service and coverage. No more. Metro has been quietly changing the prepaid landscape for years, and wireless users have noticed. In the past five years, the number of people choosing Metro has doubled.

Metro by T-Mobile facts

  • The coverage is massive. Metro used to cover just 103 million people in 2013. Metro by T-Mobile covers more than 323 million people, 99% of people in the U.S1!
  • The phone selection is primo. Metro used to just offer a few handsets. Metro by T-Mobile offers a wide variety of both Android and iOS smartphones for every price point, including the absolute latest releases.
  • The reach is nationwide. Metro used to operate in just 15 cities. Metro by T-Mobile launches nationwide with more than 10,000 branded retail locations – more than any other wireless brand – that serve as local customer help centers, in addition to places to shop for new plans and phones.

When the network gets busy in a particular place, Metro by T-Mobile customers may notice a difference in speed compared to T-Mobile customers, but otherwise, they get the same T-Mobile network.

Metro by T-Mobile customers just get more, for less. Much less. Metro customers can save as much as 45% compared to Verizon and AT&T for a two-line plan2. That means a customer could save up to more than $1,000 a year! And, there are no service or phone contracts... and taxes and regulatory fees are included with all plans (an innovation Metro pioneered way back in 2010) – so what you see is what you pay. Starting next month, customers can choose from two new unlimited plans featuring Amazon Prime and Google One:

MetroPCS is now Metro by T-Mobile | T-Mobile (2)

Serious Value with Amazon Prime

The highest tier of the new Metro by T-Mobile plans will now include Amazon Prime, giving customers the best of shopping and entertainment from Amazon including Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns and unlimited free 2-day shipping on more than 100 million items. Prime members enjoy unlimited access to award-winning movies and TV episodes including Emmy-winning The Marvelous Mrs. Maisel, critically-acclaimed Tom Clancy’s Jack Ryan, and Academy Award-winning Manchester by the Sea with Prime Video, and Prime Music which offers members unlimited streaming and ad-free listening to today’s best-selling artists with access to two million songs. Plus, members can get deep discounts on select popular products at Whole Foods Market and an additional 10 percent off hundreds of sale items. And if that wasn’t enough, Prime members also receive unlimited free photo storage with Amazon Photos.

First with Google One

Metro by T-Mobile is the only wireless provider to offer plans with Google One. Google One is a plan that gives you expanded storage that you can share with your family, direct access to Google experts and other members-only benefits across Google – and, it comes with mobile backup so you can securely back up your phone’s photos, videos and multimedia messages sent via Android Messages.

Metro by T-Mobile: That’s Genius

“Since the inception of Metro 16 years ago, we have always served the underserved. That hasn’t changed over the years, but the quality of our service sure has. And now, with Metro by T-Mobile, we’re starting a new phase to bring better value to more people than ever before,” said Tom Keys, President, Metro by T-Mobile. “Quality wireless service doesn’t have to cost a (blue) arm or a (red) leg. And we’re just getting started -- this is just the first step in this Metro by T-Mobile journey. Stay tuned!”

To kickstart the new Metro by T-Mobile, the company is launching a ‘That’s Genius’ campaign, coming soon to a screen near you. Because what’s more genius than picking a trade-off-free wireless service that includes a network that covers 99%1 of people in the U.S. and all of the amazing shopping and entertainment benefits of Amazon Prime, mobile backup and cloud storage from Google One. Oh, and all that for an insanely low price that includes taxes and regulatory fees.

And starting soon, the geniuses amongst us can make the switch by visiting one of more than 10,000 Metro by T-Mobile stores across the country.

Unlimited plans. Amazon Prime. Google One. Metro by T-Mobile. Now that’s genius.

1 coverage area encompassing talk + text
2 Savings claim based on 2 lines on $50 Metro plan vs. Verizon Go Unlimited and AT&T Unlimited & More and 2 lines on $60 Metro plan vs. Verizon Beyond Unlimited and AT&T Unlimited & More Premium without autopay discount including taxes/fees. Features on plans, including video resolution, mobile hotspot, and included entertainment and international services, vary.

On all plans, during congestion, the fraction of customers using >35Gb/mo. may notice reduced speeds until next payment cycle due to prioritization. Video streams at 480p. Capable Android device required for Google One registration and backup services.

About T-Mobile US, Inc.
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. Our advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 75.6 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com or join the conversation on Twitter using $TMUS.

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FAQs

MetroPCS is now Metro by T-Mobile | T-Mobile? ›

Metro by T-Mobile

T-Mobile
T-Mobile US provides wireless voice and data services in the United States under the T-Mobile and Metro by T-Mobile brands (the latter was acquired via the purchase of MetroPCS in a reverse takeover in 2013, resulting in T-Mobile going public on the NASDAQ stock exchange), and also serves as the host network for many ...
https://en.wikipedia.org › wiki › T-Mobile_US
(formerly known as MetroPCS and also simply known as Metro) is an American prepaid virtual wireless service provider and brand owned by T-Mobile US.

Is T-Mobile and Metro by T-Mobile the same company? ›

Owned by T-Mobile, Metro by T-Mobile offers an alternative with simpler plan options that have similar features and benefits to T-Mobile's service, including the same 5G network and access to T-Mobile Tuesday deals. Customers can choose from three unlimited plans and one limited-data plan.

What carrier is MetroPCS with? ›

Metro is powered by T‑Mobile––America's largest 5G network. And while 5G grows, you can count on our 4G LTE network that connects 99% of Americans.

Can I use my T-Mobile phone with MetroPCS? ›

Note: Your phone will need to be unlocked to be activated on Metro by T-Mobile's network. If your phone is not paid off, your previous provider may charge you with the outstanding balance.

Can Metro customers go to T-Mobile? ›

Can I take advantage of T-Mobile promotions if I move from Metro? Yes, Metro customers moving to T-Mobile qualify for service, device and other promotions as long as they meet the eligibility requirements for that promotion.

Who owns T-Mobile now? ›

T-Mobile is the brand of telecommunications by Deutsche Telekom.

Can I switch from T-Mobile to MetroPCS and keep my number? ›

Yes, it's possible to keep the number you already have from your current service provider.

What is MetroPCS called now? ›

Metro by T-Mobile
FormerlyGeneral Wireless, Inc. MetroPCS Communications, Inc.
Key peopleThomas C. Keys (President) Maria Yniga Inaque Ynez B. Zobel De Ayala
ServicesMobile communications
ParentT-Mobile US (2012-present)
Websitewww.metrobyt-mobile.com
9 more rows

What are the disadvantages of MetroPCS? ›

Data Speeds in Congested Areas

While Metro by T-Mobile benefits from T-Mobile's vast network, some users have reported slower data speeds in densely populated or congested areas. This can be a drawback for individuals who heavily rely on high-speed data for activities such as video streaming or online gaming.

Does Metro count as T-Mobile? ›

And because Metro by T-Mobile is T-Mobile, you get the latest and greatest Android and iOS smartphones on the same advanced network that covers 99%1 of the population. Whether you pay at the beginning or end of your billing cycle doesn't matter. It's the value of the service and the network that matter most.

What is the 16 digit network unlock code? ›

A 16 digit network unlock code is an alphanumeric code that lets you remove the sim lock from a mobile phone. The sim lock restricts the device to only work on the network of a specific carrier. For example, if you purchase an AT&T phone, it may have a sim lock that prevents you from using it on Verizon's network.

Can I unlock a Metro phone for free? ›

We unlock mobile devices that meet the following eligibility criteria free of charge: The device must be purchased from Metro by T-Mobile. The device must not be reported as lost, stolen or blocked. Three hundred sixty-five (365) days must have passed since the device's activation date.

What's the difference between Metro by T-Mobile and T-Mobile? ›

MetroPCS is a prepaid service owned by T-Mobile; it also uses T-Mobile's fast-performing cellular network. MetroPCS offers a wider variety of plans than T-Mobile's lone unlimited plan, and each of those MetroPCS options will cost you less than what you'd pay at the Uncarrier.

Do Metro customers get T-Mobile promotions? ›

Any Metro by T-Mobile or T-Mobile customer on qualifying plans is eligible to receive free stuff and great perks every Tuesday.

Does Metro by T-Mobile use SIM cards? ›

With a Metro Universal SIM Card Kit, you can enjoy the benefits of your own phone and all the data, talk and text you want with plans starting at $30 per month. This package includes a Nano SIM card, a Micro SIM card adapter, and a Standard SIM card adapter.

Can I switch to Metro if I owe T-Mobile? ›

If you've got an outstanding balance with your current carrier, there's good news: you can absolutely still switch phone companies. However, you'll need to settle your balance before you do so. Typically, that means paying a final bill.

What company runs with T-Mobile? ›

Let's take a look at the many MVNOs that actually use this network.
  • Metro by T-Mobile. T-Mobile's very own prepaid company offers a cheaper way to get unlimited high-speed data. ...
  • Ultra Mobile. ...
  • Mint Mobile. ...
  • US Mobile. ...
  • TextNow. ...
  • Consumer Cellular. ...
  • Ting. ...
  • Tracfone.

Does T-Mobile own Sprint and Metro? ›

Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We're on this journey because we believe it will be better for customers.

Does Metro charge an activation fee? ›

There is no fee to activate when you use the Online Activation Tool.

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