HTML signature image does not appear - Microsoft Q&A (2024)

HTML signature image does not appear - Microsoft Q&A (1)

Jucélio Rosa 21Reputation points

2023-09-12T11:58:17.73+00:00

Good afternoon

I have Office 2010 installed on the machine, I am having problems with the Outlook signature, my signature has my company logo that does not appear in the image. I would like to know how I can resolve this.

Thanks.

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HTML signature image does not appear - Microsoft Q&A (2)

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HTML signature image does not appear - Microsoft Q&A (4)

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  1. HTML signature image does not appear - Microsoft Q&A (5)

    AllenXu-MSFT 16,006Reputation points Microsoft Vendor

    2023-09-13T02:42:51.4566667+00:00

    @Jucélio Rosa, could you please share the HTML code of your signature so that I can have a test on my end?

  2. HTML signature image does not appear - Microsoft Q&A (6)

    KanakornTiamfak-12345 0Reputation points

    2023-10-12T13:11:27.68+00:00

    < 💶💵💶

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  1. HTML signature image does not appear - Microsoft Q&A (7)

    S.Sengupta 15,111Reputation points MVP

    2023-09-22T01:16:30.2566667+00:00

    Review the HTML code for your email signature to make sure the image tag is correctly formatted. It should look something like this:

    <img src="https://www.example.com/logo.png" alt="Company Logo">

    Replace the URL with the actual URL of your image.

    Outlook has security settings that can block external images for privacy and security reasons. To check these settings, go to File > Options > Trust Center > Trust Center Settings > Automatic Download. Make sure the option "Don't download pictures automatically in HTML email messages or RSS items" is not selected.

    Ensure that you are using an up-to-date version of Outlook. Outdated versions may have compatibility issues.

    1. HTML signature image does not appear - Microsoft Q&A (8)

      AllenXu-MSFT 16,006Reputation points Microsoft Vendor

      2023-09-27T06:45:13.99+00:00

      @Jucélio Rosa,

      Please check the answer by @S.Sengupta. Remember to accept as answer to close this thread if this answer is helpful to you. Let us know if you still need assistance. Thanks:)

    2. HTML signature image does not appear - Microsoft Q&A (9)

      Sam | BML Group 0Reputation points

      2024-03-22T11:57:08.77+00:00

      Thank you for your answer.

      Just a note for others who might've run into this problem like myself, I have recently added the HubSpot Sales add-in to my Outlook, and since then the logo on my signatures wouldn't show.

      I've followed your steps and it looks like the HubSpot add-in changed the setting, so I changed it and it's working.

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HTML signature image does not appear - Microsoft Q&A (2024)
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