Last updated: January 29, 2024
It is sometimes necessary to add more details in the Advanced Options sectionwhen connecting your inbox to HubSpot using IMAP.Your IT team should be able to provide your mail server's IMAP and SMTP information. If not, you can take the steps below to find them in your email client:
Apple Mail (Mac desktop)
- ClickMail in your Mac's toolbar, then selectPreferencesfrom the dropdown menu.
- In the left sidebar, select the account you want to connect to HubSpot.
- SelectAccount Information.
- Find the field forIncoming Mail Server. This value is your IMAP server name.
- Next, find the field forOutgoing Mail Server. You may need to use the dropdown menu to select Edit SMTP server list toview the SMTP server name. You can also find your SMTPport here.
Outlook for Mac
- ClickOutlook in your Mac's toolbar.
- SelectPreferences,then clickAccounts.
- In the left sidebar, click on theaccount you want to connect to HubSpot.
- Find the fields forIncoming server andOutgoing server. The longer text box is the server name and the text box towards the right is the port.Use this information when setting up your connected inbox in HubSpot.
Outlook for PC
- InOutlook, clickFile. Then navigate toAccount Settings >Account Settings.
- On theEmail tab, double-click on the account you want to connect to HubSpot.
- BelowServer Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP)names.
- To find the ports for each server, clickMore settings...>Advanced.
iPhone (Apple mail)
- Navigate to your iPhone's Settings.
- On the next screen, clickMail, then selectAccounts.
- Select the email account you want to connect to HubSpot.
- Under IMAP, select Account.
- This will display your incoming (IMAP) and outgoing (SMTP) mail server information to use in HubSpot.
Android (native Android email client)
- Navigate to your Android's Settings, and then click Apps.
- On the next screen, clickEmail.
- Select your email address, and underAdvanced Settings, clickServer Settings.
- You'll then be brought to your Android's Server Settings screen, where you can access your server information.
FAQs
In Outlook, click File. Then navigate to Account Settings > Account Settings. On the Email tab, double-click on the account you want to connect to HubSpot. Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.
How do I find my IMAP server from email? ›
In the left side-bar, click on the Account for your email. Select Account Information towards the top. Find the field for Incoming Mail Server. This is your IMAP server name.
Where can I find my SMTP server details? ›
Here's how you can find it:
- Log in to your email account.
- Navigate to your account settings or options.
- Look for the SMTP server address in the outgoing mail SMTP settings.
Open your email client (Outlook, Gmail, Apple Mail, or whatever else that you use) on your device. Open the mail app and then select 'Account Settings' or 'Preferences. ' Then, select your email account. The incoming mail server hostname, username, and password are stored here.
What is the password for IMAP and SMTP? ›
It's common that your SMTP / IMAP username and passwords will just be your regular email account username and password. The most common SMTP ports are 587, 465, and 22.
What is an example of an IMAP server? ›
Good examples of IMAP mail servers include the Gmail server (imap.gmail.com), the Outlook server (imap-mail.outlook.com) and the Yahoo Mail server (imap.mail.yahoo.com).
What is my SMTP password? ›
Your SMTP username is your email account and the SMTP password is the password for your email account. If you are using a 3rd party transactional email service such as SendGrid , Mandrill , Mailazy , etc. They provide API key and secure for the SMTP username and password.
What is my IMAP server for Gmail? ›
Gmail IMAP server address: imap.gmail.com. Gmail IMAP username: Your full Gmail address (for example, example@gmail.com) Gmail IMAP password: Your Gmail password (use an application-specific Gmail password if you enabled 2-step authentication for Gmail) Gmail IMAP port: 993.
How do I know if I have an IMAP email account? ›
Double click on the email account which you would like to check (if you only have one, then only one will be listed) Then, check the port numbers listed: 995 and 110 are POP3 ports. All other port numbers are IMAP. If there is no port number listed and you can see the Server URL then it is an Exchange account.
What is an example of an email server? ›
Here are some examples of the most common free email servers and the format for their mail server addresses: Gmail incoming mail server: pop.gmail.com. Gmail outgoing mail server: smtp.gmail.com. Yahoo!
Open your Command Prompt / Power Shell (Windows) or Terminal (Mac OS) Enter nslookup mail.your-domain.com and press enter. Nslookup will list your servers IP address in the section “Non-authoritative answer”.
How to find IMAP port number? ›
Find the email address you want to check the ports of and click the “Connect Devices” button. Under the Mail Client Manual Settings section, you'll find which ports the email address is using. In this example, I am using a secured server, so my ports are 993 for IMAP and 995 for POP3 as the incoming mail connection.
What is a SMTP server address? ›
SMTP stands for Simple Mail Transfer Protocol. It is a communication protocol used for sending and receiving email messages over the Internet. Mail servers and other message transfer agents (MTAs) use SMTP to send, receive and relay mail messages.
Who is my email provider? ›
Here's how to do it: Open your email client and go to the account settings. Look for the ""Incoming Mail Server"" or ""IMAP Server"" field. The name of your email provider should be listed in this field.
How do I check my IMAP connection? ›
STEPS TO FOLLOW
- Run the netcat TCP connectivity test first: Network connectivity testing.
- If that is successful, run the following command to confirm SSL traffic to port 993 is not blocked: openssl s_client -connect outlook.office365.com:993 -crlf -quiet. ...
- The output for a good connection looks like this:
When in Command prompt, type ping mail.example.com where mail.example.com is the name or IP address of SMTP server you intend to use. Normally, if SMTP server is reachable, it should reply. If SMTP server is not reachable, the ping request will timeout.
How do I find my SMTP server on Gmail? ›
Gmail SMTP Settings
- Server Address: smtp.gmail.com.
- Username: Your Gmail Address (e.g. example@gmail.com)
- Password: Your Gmail Password.
- Port Number: 587 (With TLS)
- Alternative Port Number: 465 (With SSL)
- Internet Protocol: Dynamic IPs Allowed.
Here's how to do it:
- Open your email client and go to the account settings.
- Look for the ""Incoming Mail Server"" or ""IMAP Server"" field.
- The name of your email provider should be listed in this field.
Double click on the email account which you would like to check (if you only have one, then only one will be listed) Then, check the port numbers listed: 995 and 110 are POP3 ports. All other port numbers are IMAP. If there is no port number listed and you can see the Server URL then it is an Exchange account.
